Consumer login
Welcome to IPAY.
Log in to view your IPAY orders, payments, returns and locker release information.
Use the IPAY app for the best experience at delivery, pickup or locker release. The web portal is available for order history, payment status, returns and support.
Sign in with a magic link
Enter your e-mail and receive a secure login link. No password needed.
What you can do in the web portal
What you can do in the web portal
Orders & payments
View your IPAY orders, payment status and receipts.
Returns & refunds
Start a return, follow status and download return QR.
Wallet where available
Check your wallet balance and refund history.
Locker release
View locker payment status and release information.
Receipts & support
Download payment confirmations and contact support.
Secure magic-link login
No password — sign in with a one-time email link.
Only available in the IPAY app
Only available in the IPAY app
- Scan & Pay QR at the door, pickup or locker
- Push notifications for delivery and release
- Wallet top-up and send-money flows
- Merchant offers near you
- Smart Returns flow with merchant alternatives
Get the IPAY app for the full experience.
The web portal is a backup. The app is where delivery, pickup, locker release and Smart Returns work best.