Merchants
More conversion. Fewer returns. No credit risk.
IPAY gives shoppers the confidence to pay when their parcel arrives, while merchants keep the process digital, auditable and integrated.
Many shoppers hesitate to prepay when they do not fully trust the webshop, delivery timing or cross-border seller. IPAY removes that friction by creating a trusted payment moment at delivery, pickup or release.
Unlike BNPL, IPAY does not create consumer debt. Unlike COD, IPAY does not require cash handling. Unlike prepaid checkout, IPAY gives the consumer more confidence at the moment that matters most.
Merchant benefits
Conversion, control and clarity — without taking on credit risk.
Higher checkout conversion
Give consumers a trusted alternative when they are not ready to prepay.
No BNPL debt positioning
Offer flexibility without becoming part of a credit or debt narrative.
Lower failed delivery risk
Payment and release become part of the same controlled final-mile workflow.
No cash handling
Digital payment confirmation before release.
Integrated workflow
Works with webshop software, marketplaces, shipping tools, WMS, 3PL and carriers.
Dashboard & reporting
Track orders, payments, release events, returns, refunds and settlements.
Merchant dashboard
Track performance across payment, delivery, returns and settlement.
Reporting
Turn final-mile payment data into commercial insight.
IPAY reporting helps merchants understand where conversion, delivery success, returns and payment behavior improve. Exportable to PowerBI for deeper analysis.
- Sales by carrier
- Orders by delivery method
- Payment conversion by country
- Returns by product category
- Release success rate by carrier
- COD vs IPAY performance
- Wallet refunds and repeat orders
- Settlement reconciliation
Smart Returns
Reduce returns before they happen.
IPAY Smart Returns helps merchants identify return intent before the parcel is sent back. Consumers can share a return reason, request help, accept an alternative offer, choose wallet credit where available, or continue with a return QR or label. This gives merchants a chance to prevent avoidable returns, retain customer value and understand why products are coming back.
Return prevention
Capture return intent early and offer alternatives before the parcel is sent back.
Return reason intelligence
Understand why products are returned by SKU, category, country, delivery type.
Merchant offers
Offer exchange, discount, replacement, support or wallet credit where available.
Wallet retention
Refund-to-wallet options with extra value where available.
Return QR and tracking
Generate return QR or labels and follow the return until received.
Lower operational cost
Reduce avoidable return handling, support questions and refund friction.
Start as a merchant.
Create your IPAY account or request access for full onboarding support.